Role: CEO, BCN
What’s been your business high point of the last 12 months?
Launching Pathfinder, our agentic client engagement platform, has probably been the standout moment. It has helped us move the AI conversation from theory into something much more practical, giving clients a clearer way to connect their ambition with real business outcomes.
Name one thing your company is looking to achieve in 2026.
In 2026, we want BCN to become “Customer Zero” for AI adoption. In simple terms, that means transforming our own business first, learning what really works, and then taking that experience to our clients so we can help them move faster and with more confidence.
What keeps you awake at night as a partner leader?
The speed of change, without question. AI creates a massive opportunity, but the challenge is moving quickly enough while still making the right decisions. Building capability, culture and trust, rather than just chasing the next big headline is key.
Is AI being over-hyped?
It depends how you look at it. If AI is treated as a silver bullet, then yes, it is over-hyped. But if you see it as a genuine business transformation opportunity, built on good data, strong governance, security, ethics and human-first thinking, then I actually think we are only just getting started.
What has been your most successful internal AI project to date, and why?
Pathfinder has been our most successful internal AI project because it has turned AI from a conversation into a practical way of working. It gives us a structured, repeatable way to help clients move from “where do we start?” to clearer priorities, stronger governance and measurable business value.
Can you share a surprising prediction about how UK IT channel partners, or the UK IT channel, will evolve over the next five years?
I think the best partners will go deeper, not broader. Over the next five years, real domain expertise will matter much more, and the strongest channel businesses will be those that know their chosen markets properly, collaborate well and bring genuine insight rather than generic capability.
Which tech gizmo, hardware or software, could you not function without?
My mobile phone – no contest. It is my diary, inbox, notebook, news feed and connection point to the business, so I would struggle without it.
Which three famous people, dead or alive, would you invite to a dinner party?
Rassie Erasmus would definitely be first on the list. I love rugby, and he is controversial, funny, brilliant and inspirational; but more than anything, I like the way he thinks differently and he likes a drink or two.
Joe Rogan would be fascinating because he has spoken to such a wide range of people and would bring curiosity, challenge and a few good stories to the table.
And I would invite Dr Joe Dispenza for a completely different perspective. His thinking around mindset, neuroscience, energy and human performance is really interesting.
If you had a warning label, what would it say?
“Warning: defaults to outcomes.” I really value effort and commitment, but in the end I am always drawn back to progress, impact and whether we have delivered what we said we would.
Which tech figurehead has impressed you the most this year, and why?
Dario Amodei at Anthropic has really stood out for me. He has serious technical ambition, but also seems very thoughtful about AI safety, alignment and responsibility. And I think that balance is going to matter more and more.
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