Role: CEO, Transparity
What’s been your business high point of the last 12 months?
Winning Microsoft Partner of Year: one award, 11 years in the making and everyone who has ever been part of Transparity has contributed to the award.
What keeps you awake at night as a partner leader?
Scaling a business while maintaining what made it great in the first place.
Is AI being over-hyped?
No – this industry loves innovation, so it’s noisy. The big challenge is getting past the noise to real-world RoI.
What’s been your most successful internal AI project to date, and why?
We have 3x more agents than employees running, in various states of maturity. The big win is not one project (though there are many great examples) but frontier-firm-thinking from all depts: that is the AI project.
Can you share a surprising prediction about how UK IT channel partners or the UK IT channel will evolve over the next 5 years?
We have talked about add value or die for decades. Now, it’s fundamentally challenge your business model (before your customers do!) or die. I think a select few will share the spoils.
Which tech gizmo (hardware or software) could you not function without?
Copilot Researcher.
Which three famous people, dead or alive, would you invite to a dinner party?
Amelia Earhart, William Shakespeare and Elvis Presley.
If you had a warning label, what would it say?
Caution: Prone to obsessing over ideas.
Which tech figurehead has impressed you the most this year, and why?
On a global stage, it’s hard to look past Satya Nadella. But with a UK hat on, Mike Norris continues to do an amazing job at CC and Brendon Mooney at Kainos. I love UK success stories; we should celebrate them more than we do.
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