Revenue: £147.3m (-3%)
Headcount: 1,106
This contact centre and CX specialist’s “pivot” towards a SaaS revenue model resulted in a “fully expected” £15.2m drop in technology revenue in its year to 30 September 2022. Total revenues for the period rolled back 3% to £147.3m as the Horizon Capital-backed Avaya, Verint, Genesys, Salesforce, Twilio, Google Cloud and Amazon Connect partner switched its attention from M&A to integrating recent acquisitions.
Oxygen ice-breaker: Drawing over half of its revenues from outside the UK, Sabio expanded into Denmark in January 2023 via a transfer of business agreement with Sopra Steria’s local arm.
