Role: CEO, Charterhouse Group
What’s been your business high point of the last 12 months?
Driving significant change within the business to provide a foundation for future growth. It is a challenging time for many, but we now have a strong and settled team and the balance sheet for success.
Name one thing your company is looking to achieve in 2026
Using AI to get business benefits and transform the business and our customer experience. Moving from experimentation into a measurable, margin-driving capability.
What keeps you awake at night as a partner leader?
The change in how people work and how we can harness this and get both the business and the personal benefits.
Is AI being over-hyped?
In the short term you could say it is over-hyped, but over a longer time you could argue it is underestimated and misunderstood…but who knows.
What’s been your most successful internal AI project to date, and why?
We’ve not seen enough benefits from internal AI projects; we are still playing with it. We have some bots that share information saving the time of our expensive resource, but after that progress is limited.
Can you share a surprising prediction about how UK IT channel partners or the UK IT channel will evolve over the next 5 years?
I’m not sure it’s surprising but I can see two types of partner: the scale partners or the specialists. Generalists without scale will struggle to compete and make the economics work.
Which tech gizmo (hardware or software) could you not function without?
Simple answer but my mobile. It allows me to work on the move and access whatever I need wherever I am as well as stay connected with my team and customers alike.
Which three famous people, dead or alive, would you invite to a dinner party?
Tom Brady (an elite performer), Steve Jobs (a visionary) and Sean Lock (comedy genius).
If you had a warning label, what would it say?
Relentless.
Which tech figurehead has impressed you the most this year, and why?
Dario Amodei, CEO and co-founder of Anthropic for his delivering on his AI vision. I particularly like his view of AI not as a single superintelligence, but as a simulated “country of geniuses in a data centre,” acting like millions of Nobel Prize winners working in parallel to rapidly cure diseases, fight poverty, and double human lifespans.
View the Oxygen Partner Leaders hub, powered by Giacom, here
