Headcount: 109 (+98%)
Specialism: Managed IT
HQ: London
Counting BMW and the Discovery Channel among its clients, this London-based MSP virtually doubled its average monthly headcount organically to 109 between its calendar 2019 and 2022.
The Microsoft, Mimecast, VMware, Cisco and 3CX partner is privately held, has zero debt and continues to grow, its website stresses.
The ‘Twisted Fish’ name was inspired by an item on a menu in a seafood restaurant in Portugal, MD Ben Woodhouse (pictured) told IT Channel Oxygen. “Some wine may have been consumed,” he admitted. “But 20 years later the name is synonymous with being a world-class technical house.”
Q&A with MD Ben Woodhouse
What lies behind Twisted Fish’s lightning headcount growth?
Pure organic growth. Our user base is expanding monthly, our customer churn is zero and our staff churn is zero. Our best “sales people” are our customers.
What do you see as your biggest growth opportunity for the next 12 months?
I’m seeing AI, specifically Copilot and maybe some other lesser known LLMs, as a huge area for growth this year and beyond. Large portions of our customer base have already adopted Copilot to make their businesses more effective.
2024 would be a successful year if…
…the obvious growth throughout the business (35% growth targeted) along with us opening some new locations, not necessarily all within the UK, and adding some new faces to the team.
