Fsas Technologies has told partners it’s holding firm on its pricing Ts and Cs in the wake of controversial changes from two of its larger peers.
HPE and Cisco have both written to partners in recent days informing them they are now reserving the right to tweak pricing post-PO on certain products (see here and here).
Both cited supply constraints in the wake of the AI boom, with more vendors expected to follow suit.
Fsas Technologies – which is the new identity for Fujitsu’s product business – wrote to partners on Monday to inform them it is sticking to its guns on its pricing policies, however.
It is holding its quote validity window at 30 days, and is promising to fully honour any order placed within that period at the quoted price (even if delivery occurs later).
“No surprises. No price rises,” read the letter, which has been seen by IT Channel Oxygen.
The policy applies to Fsas Technologies’ own IP portfolio, including its PRIMERGY servers and ETERNUS storage solutions.
“The price we quote is the price you’ll pay on delivery”
Cisco and HPE’s Ts and Cs changes have met a mixed reception among UK partner leaders, with one telling us it will often be “legally impossible” to pass on post-PO price increases should they occur.
HPE has in addition shortened its quote validity windows to 14 days, with Cisco also saying it is planning to “change” its Quote Price Protection period.
“Ongoing market volatility has created massive pricing uncertainty, with customers sometimes facing unexpected increases before delivery,” Fsas Technologies UK Head, Leigh Schvartz, told IT Channel Oxygen.
“Our intent is to work closely with our partners to build a predictable and stable business, so we’re holding our quotes for 30 days – the price we quote is the price you’ll pay on delivery, with no last-minute surprises.
“We’re able to stand behind this commitment through rigorous global demand planning, close coordination with suppliers, proactive management of long-term agreements, and expanded sourcing strategies to reduce risk.”
