Nebula Global Services was anything but all at sea with its latest Starlink satellite deployment – despite it being for a global maritime operator.
Working on behalf of Starlink reseller Clarus Networks, Nebula equipped two commercial vessels with fully operational Starlink systems, delivering high-speed, low-latency connectivity at sea and in port.
Here, Nebula opens up on what went into the project. You can read more about the project here.
The Challenge
A strategic client of Clarus Networks, a global maritime operator required reliable high-speed connectivity for two of its commercial vessels docked in Santa Cruz de Tenerife. With crew welfare, operational efficiency, and real-time data access becoming increasingly critical, the client needed a robust satellite internet solution to replace its ageing and costly legacy VSAT system. The vessels were also on a tight maintenance schedule in port, giving the technical installation team a limited window to install and fully commission a state-of-the-art, modern connectivity solution before the embarkment date.
The Solution
In response to the client’s requirements and acting on behalf of Clarus Networks, Nebula Global Services mobilised a specialist engineering team to Santa Cruz de Tenerife to carry out a comprehensive Starlink installation on both vessels.
Its approach included:
- Full pre-deployment consultation to determine optimal Starlink hardware configuration for each vessel’s layout and operational needs.
- Rapid on-site installation of dual Starlink High Performance terminals per vessel, strategically positioned for maximum line-of-sight and signal integrity.
- Seamless integration with each vessel’s existing network infrastructure, enabling prioritised routing, bandwidth management, and secure VPN connectivity.
- Real-time testing and commissioning to ensure system performance met or exceeded maritime-grade standards.
- Training provided to onboard crew and IT stakeholders to support day-to-day management of the new system.
The Outcome
Within 48 hours, both vessels were equipped with fully operational Starlink systems, delivering high-speed, low-latency connectivity at sea and in port. The result was transformative in terms of increasing network performance and associated operational efficiencies:
- Crew gained access to fast, consistent internet for communication and welfare, even during long transits.
- Operations benefited from real-time reporting, better fleet coordination, and reduced downtime.
- The client achieved a significant cost saving compared to legacy VSAT services, with no compromise on quality or reliability.
“Since the conclusion of the successful project, the vessels have since completed multiple voyages with uninterrupted Starlink connectivity, helping to position Clarus Networks as the partner of choice when setting a new standard for digital communications across the fleet,” stated Hayley Pearce, Project Operations Manager.
“This solution was a premium collaboration between two best-of-breed technology solution providers in Nebula and Clarus Networks and provides the owner of the vessels with a blueprint for success when considering future communication upgrades.”
This article was produced in association with Nebula Global Services and is classified as partner content. What is partner content? See more here.
