Insight
GenAI move: Launched GenAI internal platform, ‘Insight GPT’
What happened?
In an effort to eat its own dogfood, Insight deployed its own secure Insight GPT model to its 14,000 staff internally before taking its learnings to customers. It bagged EMEA Innovation Partner of the Year at the recent Canalys Forums, partly on the strength of Insight GPT.
Tell me more
Talking to IT Channel Oxygen this month, Insight EMEA VP Adrian Gregory said Insight GPT has been deployed both internally to streamline processes such as statements of work and legal documentation, as well as externally.
Ideas on how best to use it were “crowdsourced” from employees.
“With our partnership [with Microsoft], we were able to get early access to OpenAI and build our own solutions around it, and then help customers to adopt the technology too,” Gregory said.
“One external example is with a producer of food and beverages, which uses Insight GPT to produce more specialised labels with better and different information. Another one is a consulting firm who [as part of what they do] look at documentation in customers and compare it to an ISO standards-based database. They run a compliancy check using Insight GPT to do that.”
GenAI isn’t just a “standalone” opportunity, Gregory stressed.
“If you don’t have it, then you’re going to be less likely to land a [wider project], where GenAI is part of it,” he said.
