UK IT Channel News | IT Channel Oxygen
  • News
  • Topics
    • Vendor
    • Distributor
    • Partner
    • Indepth
    • Sustainability
    • M&A
    • People Moves
    • AI
    • Tech trends
  • About Us
  • Partner with us
Members
Must-Know Distributors
Oxygen 250
No Result
View All Result
  • News
  • Topics
    • Vendor
    • Distributor
    • Partner
    • Indepth
    • Sustainability
    • M&A
    • People Moves
    • AI
    • Tech trends
  • About Us
  • Partner with us
No Result
View All Result
UK IT Channel News | IT Channel Oxygen
No Result
View All Result
Home Sustainability

‘A target I can contribute to’ – Computacenter CEO on 1:1 device recovery goal

Global giant sets goal of recovering as many devices as it sells

Doug Woodburn by Doug Woodburn
15 April 2024
in Partner, Sustainability
Mike Norris, Computacenter

Computacenter's Mike Norris

Share on LinkedinShare on Twitter

Computacenter’s new 1:1 device recovery target will ensure its execs have a sustainability-related quest they can be judged on in the short term, CEO Mike Norris has told IT Channel Oxygen.

In its recent 2023 results presentation, Computacenter unveiled a new goal of recovering a device for every device it sells.

Devices Computacenter sold in 2023
0 million
Devices Computacenter recovered in 2023
0

Although Computacenter last year brought forward its net zero goal from 2050 to 2040, reaching net zero on Scope 3 is “a way away, and you and I might not be doing this by then”, Norris conceded during a wider interview.

The 1:1 device goal represents a more “practical, sensible” goal Norris can “affect”.

“As the CEO of a public company, my non-exec directors would like me to have ESG targets. We’re net zero Scope 1 and Scope 2 – we got there in 2022. Obviously, getting there on Scope 3 is much more difficult because of your supply chain, and people are quoting 2040 or 2050 and it’s a bit too nebulous,” Norris told IT Channel Oxygen.

“I was happy to have a target, but I want a meaningful target. I want something I can contribute to and make a difference to.”

Ratcheting up the recovery rate

Last year, Computacenter sold 4.7 million devices, and recovered 775,000 devices via its Computacenter Circular Services arm (which was recently branded from RDC).

That equates to a ratio of about one in six.

Norris and his fellow executives will now be remunerated partly on their progress on upping that ratio over the coming years.

Computacenter Circular Services has been “brought closer to the core”, Norris said.

Mike Norris Computacenter

“We have a commitment to opening the recycling, remarketing, redeployment business throughout Europe and eventually in the States (not straight away, it’s going to take us a little bit of time to get there),” Norris said.

“We have a commitment, and we will have targets which will be set to all of our senior managers to get a 1-for-1 ratio between the number of devices we sell and the number of devices we redeploy, remarket or recycle,” Norris added.

“I like that, because I can do something with that. Over the next three or four years I can close these gaps, and I think that’s making a difference.”

The goal mirrors the 1:1 target ratio between IT units sold vs recovered being chased by Nordic peer Atea, which is lauded for being a sustainability leader. It claims it recovered 604,000 units in 2022, up from 436,000 a year earlier.

New regulations in mainland Europe compelling public sector organisations to buy refurbished, reused or recycled kit are “creeping into the UK”, a TD Synnex exec observed recently, meanwhile.

“We think it’s a good business opportunity as well,” Norris noted.

Doug Woodburn
Website |  + postsBio

Doug Woodburn is editor of IT Channel Oxygen

  • Doug Woodburn
    ‘Customers know what it means’ – Opus Technology on 3-year B Corp journey
  • Doug Woodburn
    Will the memory crisis fuel a second-user boom?
  • Doug Woodburn
    Softcat CEO on its £2bn first-half, post-PO price hikes and ‘powerful package’
  • Doug Woodburn
    Exertis UK to downsize further as it kicks off consultation – source
Tags: Computacenterfeaturedsecond life hub 2second life trending
Previous Post

Rival e-tailer to resuscitate Box.co.uk

Next Post

‘Our competitors were rooting for us’: Focus Group Founder on reaching $1bn unicorn status

Related Posts

Melissa Mulholland, Crayon
Partner

‘Scale matters’ – SoftwareOne Co-CEO says growth will accelerate after Crayon merger

31 March 2026
Cyber retains golden status as channel pockets 92% of sales
Cybersecurity

Cyber retains golden status as channel pockets 92% of sales

30 March 2026
‘Customers know what it means’ – Opus Technology on 3-year B Corp journey
Sustainability

‘Customers know what it means’ – Opus Technology on 3-year B Corp journey

27 March 2026
Sherweb
Distributor

Microsoft distributor Sherweb bags $125m investment

26 March 2026
13 resellers grab piece of near-£1bn universities software framework
Public sector

13 resellers grab piece of near-£1bn universities software framework

25 March 2026
Memory crisis sparks ‘wave of forward purchasing by the channel’
Tech trends

Memory crisis sparks ‘wave of forward purchasing by the channel’

24 March 2026
Ruth Kennedy, TalkTalk Business
M&A

TalkTalk Business over the moon with Planet IT acquisition

24 March 2026
Jack Azagury, Insight
People Moves

Who is Insight’s new CEO Jack Azagury? 5 things to know

23 March 2026
Next Post
‘Our competitors were rooting for us’: Focus Group Founder on reaching $1bn unicorn status

‘Our competitors were rooting for us’: Focus Group Founder on reaching $1bn unicorn status

IT Channel Oxygen keeps you informed on the UK IT channel and its sustainable transformation. Learn more

  • About
  • Our Team
  • Partner with us
  • Privacy Policy
  • Terms & Conditions
  • News
  • Cookie Policy (UK)

© 2026 IT Channel Oxygen

Manage Cookie Consent
To provide the best experiences, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behaviour or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.
Functional Always active
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics
The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
  • Manage options
  • Manage services
  • Manage {vendor_count} vendors
  • Read more about these purposes
View preferences
  • {title}
  • {title}
  • {title}
No Result
View All Result
  • Oxygen 250
  • Must-Know Distributors
  • Member area
  • Big Interview
  • News
  • Indepth
  • About
  • Partner with us

© 2026 IT Channel Oxygen