Channel services firm Nebula Global Services has unveiled a “blueprint to transform the global technology services market” as part of a wider revamp.
Launched in 2020 by industry big hitter Ross Teague, Nebula has a strategy of sourcing local resources on the projects it carries out, working in collaboration with MSPs, VARs and SIs.
It claims to have access to an ecosystem of 7,400 technical and service delivery specialists.
Today, the professional services outfit unveiled a new “sustainability blueprint”, alongside a new ‘People & Tech Unified’ strapline, new website, value proposition, ESG strategy and carbon reduction plan.
Having shared a materiality assessment across its partners, customers and staff, Nebula has aligned its business to three of the UN’s 17 Sustainable Development Goals (namely ‘Decent Work and Economic Growth’, ‘Responsible Consumption and Production’ and ‘Climate Action’).
Nebula’s new six-stage approach to sustainability (see below) not only aims to cut its carbon emissions but also aims to support local economies, embrace cultural sensitivity and adaptability, expand sustainable partnerships, and adopt technology and innovation to drive efficiencies, it claimed.
Reduced Carbon Footprint: Nebula global service delivery significantly reduces the carbon footprint associated with traditional supply chains. By utilising local resources, companies can cut down on the need for extensive international travel, shipping, and transportation.
Supporting Local Economies: Nebula leverages local resources to stimulate economic growth in the regions where they operate. This, in turn, supports sustainable development by creating jobs, enhancing local livelihoods, and promoting community well-being whilst aligning with the United Nations’ Sustainable Development Goals.
Cultural Sensitivity and Adaptability: Nebula are present in over 140 countries where they have adopted an innate understanding of local cultures, languages, and customs. The ability to adapt to local preferences increases the likelihood of customer satisfaction and loyalty.
Faster Time-to-Market: Leveraging Nebula’s model of local resources can expedite service delivery timelines. Local specialists are equipped to navigate regional regulations and bureaucratic processes efficiently, resulting in quicker service execution, therefore enhancing the customer experience.
Sustainable Partnerships: Nebula select partners whose values align with their own sustainability goals. This commitment to environmental and social responsibility ensures the service delivery supply chain remains focused on the outcomes demanded by all parties.
Technology and Innovation: Embrace technological advancements that enable efficient communication, collaboration, and resource optimisation. Cloud-based tools, data analytics, and remote project management platforms are utilised to enhance operational efficiency and minimise unnecessary travel.
Teague stated: “When Nebula was formed back in 2020 the ambition was always to provide a global IT channel services business that delivered a positive impact to the value chain it served.
“Our strategy to source-local, source-responsible, and source-ethical on a global scale means we are already starting to build a sustainable business that is becoming increasingly intrinsic to our channel partners due to our customer success obsessed philosophy.”