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Home Big Interview

Climb CEO on “selling speed”, European expansion and most-respected rival

France, DACH and Nordics "really our focus right now in terms of acquisitions", Dale Foster tells us

Doug Woodburn by Doug Woodburn
15 February 2024
in Big Interview
Dale Foster, CEO Climb Global Solutions
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Climb Global Solutions is “selling speed”, its CEO has asserted as he revealed plans to continue its European M&A spree.

The New Jersey-based software distributor has built a $200m UK&I business via its acquisitions of Sigma owner CDF Group in 2020, Spinnakar in 2022 and DataSolutions last October.

“We have a new ERP [system] that’s kicking off this year, and then we’re going to look into the other markets,” Dale Foster told IT Channel Oxygen.

“We already have our toe in the French market. The DACH region is important if you look at the GDP that comes out of there, and then there’s the Nordics. That’s really our focus right now in terms of acquisitions.”

Need for speed

Having built up and sold previous venture Promark Technology to Ingram in 2012, Foster and VP of Alliances and Marketing Charles Bass have shaken things up at Climb since joining the firm in January 2018 (when it was known as Wayside Technology). The duo admit to “picking on each other a lot”.

The changes include making it more sales and marketing focused, paring back its vendor line card and – most recently – expanding outside its native US.

Climb now focuses on ‘challenger’ vendors that typically sit in the top-left portion of Gartner Magic Quadrants, Bass explained.

“We went from 455 brands to about 100 in five years. A the same time, we went from just under $300m to $1.2bn [in net sales],” he said.

“We prioritised the guys that were winning and spent less time on the ones that weren’t.”

Charles Bass, VP Alliances, Climb Global Solutions
Charles Bass

Climb is also “selling speed”, Foster added.

“This is something we talk about all the time in internal meetings,” he explained.

“We can transact and do all the table stakes of giving credit, shipping and invoicing. But it’s really about how fast we can get in front of customers, how fast we can transact, and how fast we get quotes out.

“That’s what people come to us for, and that’s what’s going to make us continue to grow.”

Climb CRO Gerard Brophy, who joined via the Spinnakar acquisition and now helms its EMEA/international business, characterised the NASDAQ-listed distributor as a “sales and marketing engine”, meanwhile.

“When vendors come to us, what do they want? Let’s produce exactly what they want – that’s getting into the right customer base and marketing their product,” he said.

Climb’s growth in 2024 is set to mirror 2023 and hit 10-12%, Foster predicted.

“If you look at an emerging, VC-backed companies, they better be growing fast or they’re not going to get their next round of funding or are not going to exist,” he said.

“Our organic growth should be in line with the emerging vendors, which is in that low double-digit range.”

‘To get Gerard, we had to acquire his company’

Gerard Brophy, Climb Global Solutions
Gerard Brophy

While Climb was attracted to Sigma’s Microsoft business, Spinnakar handed it a route into one of its most lucrative vendor partnerships in the form of Vast Data, Foster said.

“With Spinnakar, we wanted Gerard, but to get him we had to buy his company. But with that, we got Vast, which we have launched now in the States. We think we will do about $50m [with Vast] in the States this year,” he explained.

“We want this cross-pollination of vendors [between EMEA and US], but we think more of them are going to be launched in the States and then moved to EMEA.”

Foster admitted CDF’s direct-selling Grey Matter business was initially “a concern for us”, but emphasised that 70-80% of its sales are to ISVs, with the remainder mainly MSPs.

“A distributor should not own a VAR, and one of my thoughts [was] maybe we should just shut down that piece – take all the ISVs and put them through Climb and let the other 20% of the direct business go. But if I look at the 20%, some of it we’re servicing small MSPs, just in a high-touch fashion,” he said.

‘We actually talked to Nuvias’

Asked about which peer he most respects, Foster doffed his cap to European VADs Exclusive Networks and Infinigate, as well as the Nuvias business the latter acquired.

“We actually talked to the Nuvias guys before they were acquired and got to know them,” he said.

In the US, Climb competes with divisions inside TD Synnex, Arrow and Ingram, Foster added.

He admitted some of the niche European distributors he holds in highest esteem would also make potential acquisition targets.

“We’re really taking off with SolarWinds, and have consolidated their distribution in the US to Climb. There are quite a few SolarWinds distributors in Europe and some of them are targets for us,” he confided.

“The really good disties that have a fit with our culture and DNA we’ll acquire.”

Doug Woodburn
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Doug Woodburn is editor of IT Channel Oxygen

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