Transputec
GenAI move: Spun out an AI copilot tool for MSPs
What happened?
This London-MSP felt its internally developed AI copilot tool was so good, the only option was to spin it out and monetise it.
Hitting the market in the summer, ‘Neo’ is designed to help MSPs scale quickly by reducing the burden on first-line technicians.
Tell me more
“The main ambition of Neo is to allow any MSP to hire a first-line engineer that is effectively a robot, and autonomous in nature, for a tenth of the cost of a human worker,” Neo CEO Nikhil Sehgal told IT Channel Oxygen in October.
At the time of the interview, it had amassed close to 20 MSP customers.
“We’ve tended to develop technology and use it for productivity and operational efficiency internally and, if it was really good, think about monetising it,” Transputec Chairman Rickie Sehgal said.
“Neo is one of those occasions where it has been monetised and spun out and funded. It’s got its own trajectory in terms of growth.”
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